Terms & Conditions

Welcome to Sheeya Jewels. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to comply with these terms.

Please read them carefully before using our website.

1. General

Sheeya Jewels offers handcrafted fashion jewellery, including earrings, necklaces, and related accessories. By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will become effective once published on this page.

2. Product Information

We strive to ensure that all product descriptions, images, prices, and specifications are accurate.

However:

  • Slight variations in colour may occur due to screen settings and photography.
  • As many of our products are handcrafted, minor variations in size, texture, or finish may naturally occur.
  • Product availability is subject to stock.

These variations do not constitute defects.

3. Pricing

All prices displayed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.

We reserve the right to change product prices at any time without prior notice. However, once your order has been confirmed, the price charged will remain unchanged.

4. Orders

Once an order is placed, you will receive an order confirmation via email or SMS.

Sheeya Jewels reserves the right to:

  • Accept or decline any order.
  • Cancel orders due to pricing errors, stock unavailability, suspected fraudulent activity, or other unforeseen circumstances.
  • Limit quantities purchased by a single customer.

If an order is cancelled after payment has been received, the applicable refund will be processed.

5. Payments

We accept secure online payments through trusted payment gateway providers.

By placing an order, you confirm that:

  • The payment information provided is accurate.
  • You are authorized to use the selected payment method.

Sheeya Jewels does not store your complete card or banking information.

6. Shipping & Delivery

Orders are processed within the estimated timeframe mentioned on our website.

Delivery timelines may vary depending on:

  • Delivery location
  • Courier partner
  • Public holidays
  • Weather conditions
  • Unexpected logistical delays

While we work to deliver every order on time, delivery dates are estimates and cannot be guaranteed.

7. Cancellation Policy

Orders may be cancelled before they are shipped.

Once an order has been dispatched, cancellation requests cannot be accepted.

For assistance, please contact our customer support team as soon as possible after placing your order.

8. Returns & Exchanges

Returns and exchanges are subject to our Return & Refund Policy.

To be eligible:

  • The product must be unused.
  • The product must be returned in its original packaging.
  • The return request must be made within the eligible return period.

Products damaged due to misuse, improper handling, or normal wear and tear are not eligible for return or exchange.

9. Intellectual Property

All content available on the Sheeya Jewels website, including:

  • Product images
  • Logos
  • Brand name
  • Graphics
  • Website design
  • Text
  • Product descriptions

is the exclusive property of Sheeya Jewels and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. User Responsibilities

By using this website, you agree not to:

  • Use the website for any unlawful purpose.
  • Attempt unauthorized access to our systems.
  • Upload harmful software, viruses, or malicious code.
  • Interfere with the operation or security of the website.
  • Provide false or misleading information while placing an order.

Violation of these terms may result in suspension or termination of access to our website.

11. Limitation of Liability

Sheeya Jewels shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the product purchased.

12. Third-Party Services

Our website may include links to third-party websites or services such as payment gateways, courier partners, or social media platforms.

We are not responsible for the content, policies, or practices of these third-party services.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts located in Chennai, Tamil Nadu.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Sheeya Jewels

📧 Email: sheeyajewells90@gmail.com

📞 Phone: 7099931611

We are committed to providing a safe, transparent, and enjoyable shopping experience for every customer.